Customer Operations & Communications
Puget Sound Energy>
Andy Wappler is vice president, Customer Operations & Communications.
Wappler leads the company's customer service, customer engagement, communications, community engagement, and strategic business intelligence teams. His groups are charged with coordinating customer/community outreach, enhancing our data capability, developing our customer service platform, and generating internal customer communications.
Wappler is also the chairman and president of the Puget Sound Energy Foundation, dedicated to promoting safety and emergency preparedness within PSE's service territory.
Wappler has a Master of Science degree in Journalism from the Medill School at Northwestern University and a Bachelor of Arts degree with Honors in English from the University of Washington.
He is married and has two children.